Interview with Mr. Said Abdullah Al Hatmi, the CEO of ahlibank

Can you tell us about your journey to becoming CEO of ahlibank and your role in the company? Also, could you provide some information about the bank?

I have had the privilege of working with ahlibank for a significant part of my career, serving in various senior management positions before being appointed CEO in June 2018. Throughout my more than two-decade career in commercial banking, I have gained extensive experience in multiple areas, including corporate banking, retail banking, risk management, finance, and banking operations. These have provided me with a solid foundation and prepared me for my current role. As CEO of ahlibank, I am responsible for leading the bank toward achieving its strategic objectives, ensuring operational efficiency, and maintaining a strong corporate culture that is customer-centric, innovative, and transparent. A key aspect, such as decision-making, is a collective exercise for us at ahlibank.

ahlibank has been a leading financial institution in Oman for over 15 years. What do you think sets ahlibank apart from its competitors, and what initiatives have you implemented to maintain its position?

At ahlibank, our distinguished performance within the industry stems from our unwavering commitment to delivering exceptional customer service. We persistently endeavor to establish new standards by creating unparalleled opportunities for our clientele and stakeholders. Our team maintains vigilance towards market trends and customer feedback, ensuring our adaptability and responsiveness to their continuously evolving needs. We have implemented a multitude of innovative strategies to fortify our standing as a reliable and reputable banking institution. These strategies include expanding our branch network to bolster our market presence, accelerating digital adoption by introducing a multifunctional kiosk, and perpetually refining our product and service offerings to accommodate the ever-changing needs of our clientele. competitiveness, optimizing digital experiences, adapting to shifting business models, and satisfying the continually evolving demands of customers who are more exacting than ever before.

Finally, what advice would you give to aspiring CEOs, particularly those in the financial industry, looking to lead their organizations to success?

To achieve success as a CEO in the financial sector, one must hold strategic thinking abilities, excellent leadership skills, and the capacity to navigate a rapidly changing market. To conclude, being adaptable to change is crucial in the constantly evolving financial sector, as CEOs should be open to new ideas and technologies that can help their organization stay ahead of the competition. By implementing these suggestions, aspiring CEOs can proactively tackle the obstacles of the financial industry and guide their organizations toward success.